Consumer INSIGHT
we verify standards of service and deliver solutions improving customer satisfaction
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The right understanding of the existing and potential employees’ needs is the key to ensuring workforce stability and the development of a strong employer brand. We deliver knowledge which makes it possible to increase the efficiency of recruitment and strengthen existing employees’ identification with the company
we verify potential employees’ needs
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we implement tools applied to continuously collect customer opinions in customer service outlets
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through comprehensive communication audit, we verify in-company information flow and employees’ identification with the organisation
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