Consumer INSIGHT
we verify standards of service and deliver solutions improving customer satisfaction
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EMPLOYEE INSIGHT
The right understanding of the existing and potential employees’ needs is the key to ensuring workforce stability and the development of a strong employer brand. We deliver knowledge which makes it possible to increase the efficiency of recruitment and strengthen existing employees’ identification with the company
EMPLOYER BRAND PULSE
we verify potential employees’ needs
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EMPLOYEE PULSE
we implement tools applied to continuously collect customer opinions in customer service outlets
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EMPLOYEE SENTIMENT
through comprehensive communication audit, we verify in-company information flow and employees’ identification with the organisation
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