EMPLOYEE INSIGHT
we verify standards of service and deliver solutions improving customer satisfaction
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We combine research and consultancy to deliver practical solutions to business and public administration.
We identify the problem and set the research goal
We tailor our research tools to the client’s needs and the specificity of the groups researched.
We test research tools and when they are ready, we collect opinions in the target groups.
We develop a research summary and provide conclusions.
Together with the client, we analyse the conclusions and on this basis recommend specific solutions.